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Get in Touch

Enquiries / Feedback

Address

Ministry of Water, Sanitation and Irrigation
Maji House, Upper hill, Off Ngong road, Nairobi.
P.O BOX 49720 – 00100 Nairobi

Phone

Telephone: +254 020 2716103, 4900000

Fax: +254 020 272762

Email

Email: ps@water.go.ke

Working Hours

Monday- Friday 8:00 AM – 5:00 PM

Address

All complaints on Water and Sanitation issues should be forwarded to:

Principal Secretary
State Department for Water and Sanitation
Maji House, Upper hill,
Off Ngong road,
P.O BOX 49720 – 00100 Nairobi
Telephone: +254 020 2716103, 4900000
Email: ps@water.go.ke
public.complaints@water.go.ke
public.communication@water.go.ke
Website: https://www.water.go.ke

Or

Commission on Administrative Justice,
“Office of the Ombudsman”
2nd Floor, West End Towers, Waiyaki Way, Westlands,
P. O. Box 20414 – 00200 Nairobi,
Telephone: 020 2274046
Toll Free Line: 0800 221 349
Direct Line: 020 2711386
Email: complain@ombudsman.go.ke

All complaints on Irrigation issues should be forwarded to:

Principal Secretary
State Department for Irrigation
Maji House, Upper hill,
Off Ngong road,
P.O BOX 49720 – 00100 Nairobi
Telephone: +254 020 2716103, 4900000
Email: ps@irrigationkenya.go.ke
info@irrigationkenya.go.ke
onlineservices@irrigationkenya.go.ke
public.complaints@irrigationkenya.go.ke
public.communication@irrigationkenya.go.ke
Website: https://www.water.go.ke

Or

Commission on Administrative Justice,
“Office of the Ombudsman”
2nd Floor, West End Towers, Waiyaki Way, Westlands,
P. O. Box 20414 – 00200 Nairobi,
Telephone: 020 2274046
Toll Free Line: 0800 221 349
Direct Line: 020 2711386
Email: complain@ombudsman.go.ke