All complaints on Water and Sanitation issues should be forwarded to:
Principal Secretary
State Department for Water and Sanitation
Maji House, Upper hill,
Off Ngong road,
P.O BOX 49720 – 00100 Nairobi
Telephone: +254 020 2716103, 4900000
Email: ps@water.go.ke
public.complaints@water.go.ke
public.communication@water.go.ke
Website: https://www.water.go.ke
Or
Commission on Administrative Justice,
“Office of the Ombudsman”
2nd Floor, West End Towers, Waiyaki Way, Westlands,
P. O. Box 20414 – 00200 Nairobi,
Telephone: 020 2274046
Toll Free Line: 0800 221 349
Direct Line: 020 2711386
Email: complain@ombudsman.go.ke
All complaints on Irrigation issues should be forwarded to:
Principal Secretary
State Department for Irrigation
Maji House, Upper hill,
Off Ngong road,
P.O BOX 49720 – 00100 Nairobi
Telephone: +254 020 2716103, 4900000
Email: ps@irrigationkenya.go.ke
info@irrigationkenya.go.ke
onlineservices@irrigationkenya.go.ke
public.complaints@irrigationkenya.go.ke
public.communication@irrigationkenya.go.ke
Website: https://www.water.go.ke
Or
Commission on Administrative Justice,
“Office of the Ombudsman”
2nd Floor, West End Towers, Waiyaki Way, Westlands,
P. O. Box 20414 – 00200 Nairobi,
Telephone: 020 2274046
Toll Free Line: 0800 221 349
Direct Line: 020 2711386
Email: complain@ombudsman.go.ke